Unexpected service outage - Karbon for Clients - Canadian Customers - Incident details - Karbon Status

Unexpected service outage - Karbon for Clients - Canadian Customers

Resolved

Partial outage

Started 11 months agoLasted about 1 hour

Affected

Karbon For Clients

Mobile Application

Web Application

Updates

Resolved
July 24, 2025 at 3:46 AM
Resolved
July 24, 2025 at 3:46 AM
This issue has now been resolved.

Thank you for your patience, and we apologise for any inconvenience this has caused.
Monitoring
July 24, 2025 at 3:10 AM
Monitoring
July 24, 2025 at 3:10 AM
Thank you for your patience.

We have now implemented a fix and are currently monitoring the result.
Investigating
July 24, 2025 at 2:50 AM
Investigating
July 24, 2025 at 2:50 AM
We are currently experiencing an unexpected service outage relating to Karbon for Clients that impacts some of our customers in Canada.

Our team is actively looking to resolve this issue. Please accept our apologies for the inconvenience this is causing, and we appreciate your patience during this time.

You will be notified when the issue is resolved.

In the meantime, reach out to our Support team at support@karbonhq.com if you have any further questions.

Thank you