Karbon - Triage Issues in North American Region – Incident details

All systems operational

Triage Issues in North American Region

Resolved
Degraded performance
Started 12 months agoLasted 44 minutes

Affected

Karbon Web Application

Degraded performance from 5:04 PM to 5:48 PM

Emails

Degraded performance from 5:04 PM to 5:48 PM

Updates
  • Resolved
    UTC
    Resolved

    We’ve resolved an issue where users were not able to send emails, add notes, add to timeline, or save comments. All affected services are now fully operational.

  • Investigating
    UTC
    Investigating

    We’re investigating an issue where users are not able to send emails, add notes, add to timeline, or save comments. These actions may fail to submit, appear to spin indefinitely, or return an error. Our team is actively investigating and working to resolve the matter with the highest priority. We will provide updates as soon as more information is available. Thank you for your patience and understanding.