Karbon - Karbon Academy Login Error – Incident details

All systems operational

Karbon Academy Login Error

Resolved
Major outage
Started about 1 year agoLasted 1 hour 8 minutes

Affected

Karbon Academy

Major outage from 6:12 PM to 7:21 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue causing errors when logging in to Karbon Academy (https://karbon.northpass.com/app) has now been fixed. Users should be able to log in successfully.

    Thank you for your patience while we worked with our partner to resolve this.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented by our partner.

  • Update
    UTC
    Update

    Our partner continues to investigate the issue.

  • Investigating
    UTC
    Investigating

    Our users are experiencing errors when logging in to Karbon Academy (https://karbon.northpass.com/app). We are actively working with our partner to resolve the issue as quickly as possible. All other Karbon systems should remain operational.

    Thank you for your patience and understanding. We’ll provide updates as soon as we have more information.