Karbon - Help Center Downtime – Maintenance details

All systems operational

SEP28

Help Center Downtime

CompletedSeptember 28, 2025 at 10:00 PM – September 29, 2025 at 1:06 AMUTC

Affects

Karbon Help

Updates
  • Completed
    September 29, 2025 at 1:06 AMUTC
    Completed
    September 29, 2025 at 1:06 AMUTC

    The scheduled maintenance has been completed successfully. All systems are now back online and fully operational. Thank you for your patience during this process.

  • Update
    September 29, 2025 at 12:02 AMUTC
    Update
    September 29, 2025 at 12:02 AMUTC

    The maintenance window has been extended. Our team is working diligently to complete the upgrade, and we will provide another update as soon as the process is finished.

  • In progress
    September 28, 2025 at 10:00 PMUTC
    In progress
    September 28, 2025 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    September 28, 2025 at 10:00 PMUTC
    Planned
    September 28, 2025 at 10:00 PMUTC

    Karbon’s Help Center is temporarily unavailable during this scheduled maintenance window.

    What’s Happening:
    We are performing a system upgrade as part of our ongoing effort to enhance the performance and reliability of our support platform.

    What to Expect:

    • The Help Center will be inaccessible during the downtime.

    • All other Karbon services will remain fully operational.

    Why This Matters:
    These upgrades will allow us to deliver a faster, more reliable support experience moving forward.

    We appreciate your understanding. Updates will be posted here throughout the maintenance window.