Karbon - Users may be experiencing issues with Triage syncing in emails – Incident details

All systems operational

Users may be experiencing issues with Triage syncing in emails

Resolved
Major outage
Started 9 months agoLasted 33 minutes

Affected

Karbon Web Application

Major outage from 9:45 AM to 10:19 AM

Shared Triage

Major outage from 9:45 AM to 10:19 AM

Emails

Major outage from 9:45 AM to 10:19 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we're starting to see recovery of all services and queued messages. Our team are monitoring.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.