Karbon - Some users are experiencing access issues in the Australian domain – Incident details

All systems operational

Some users are experiencing access issues in the Australian domain

Resolved
Major outage
Started 4 months agoLasted 1 hour 12 minutes

Affected

Karbon Web Application

Major outage from 6:20 AM to 6:45 AM, Operational from 6:45 AM to 7:32 AM

Log in & Access

Major outage from 6:20 AM to 6:45 AM, Operational from 6:45 AM to 7:32 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our team has identified the root cause and deployed a fix. We are actively monitoring.

  • Investigating
    UTC
    Investigating

    We are currently investigating reports of errors that occur when some customers attempt to access or use Karbon in Australia.