We have identified an issue affecting some users attempting to log in to Karbon. Users may encounter an authentication error during the sign-in process, preventing access to the platform.
Our engineering team is actively investigating the issue and working to determine the root cause.
Workaround:
While we investigate, users may be able to access Karbon by clearing their browser cache and cookies, then attempting to sign in again. Alternatively, try logging in using an incognito/private browsing window.
We will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
