Karbon - Slow performance for some users in Karbon – Incident details

All systems operational

Slow performance for some users in Karbon

Resolved
Degraded performance
Started about 2 months agoLasted 5 hours 49 minutes

Affected

Karbon Web Application

Degraded performance from 2:39 PM to 8:28 PM

Log in & Access

Degraded performance from 2:39 PM to 8:28 PM

Personal Triage

Degraded performance from 2:39 PM to 8:28 PM

Shared Triage

Degraded performance from 2:39 PM to 8:28 PM

Emails

Degraded performance from 2:39 PM to 8:28 PM

Contacts

Degraded performance from 2:39 PM to 8:28 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Performance has improved and is currently stable. We will continue to monitor this situation

  • Investigating
    UTC
    Investigating

    Some Karbon users are experiencing intermittent slow performance. We are investigating this. We thank you for bearing with us as we work through this.