Carbone - Karbon Practice Intelligence (KPI) workbooks may not load – Détails de l'incident

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Karbon Practice Intelligence (KPI) workbooks may not load

Résolu
Panne partielle
Signalé le il y a environ 1 anA duré 5 heures 31 minutes

Concernés

Karbon Web Application

Panne partielle depuis 8:00 AM à 1:32 PM

Analytics

Panne partielle depuis 8:00 AM à 1:32 PM

Mises à jour
  • Résolu
    UTC
    Résolu
    This incident has been resolved.
  • Surveillé
    UTC
    Surveillé

    This has been fixed, and we are currently monitoring.

  • Identifié
    UTC
    Identifié

    The disruption is due to an upstream issue with a cloud service provider. We are actively working with them to resolve this.

  • En cours d'investigation
    UTC
    En cours d'investigation

    We are currently investigating an issue impacting Karbon Practice Intelligence (KPI) workbooks from loading for some of our customers. Our team is working to determine the cause and will provide updates as soon as possible.

    Thank you for your patience. More information will be shared shortly.