Carbone - Triage is not loading. Users attempting to access the service are encountering indefinite loading. – Détails de l'incident

Panne mineure

Triage is not loading. Users attempting to access the service are encountering indefinite loading.

Résolu
Panne majeure
Signalé le il y a 2 joursA duré environ 1 heure

Concernés

Karbon Web Application

Panne partielle depuis 4:23 AM à 5:25 AM

Emails

Panne partielle depuis 4:23 AM à 5:25 AM

Mises à jour
  • Résolu
    Résolu
    This incident has been resolved.
  • Surveillé
    Surveillé

    We implemented a fix and are currently monitoring the results. Some users are now reporting that the issue is resolved.

  • Détecté
    Détecté

    We are currently investigating an issue affecting access to Triage. Some users attempting to access the Triage service are experiencing an issue where the page does not fully load. Instead, the interface remains in a continuous loading state, and the service never becomes accessible. Our engineering team is working to identify the root cause and restore full functionality as soon as possible. We will provide an update as soon as we have new information.