Carbone - Karbon for Clients – Account Registration Error – Détails de l'incident

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Karbon for Clients – Account Registration Error

Résolu
Panne partielle
Signalé le il y a 5 moisA duré environ 12 heures

Concernés

Karbon For Clients

Panne partielle depuis 8:58 PM à 9:08 AM

Mobile Application

Panne partielle depuis 8:58 PM à 9:08 AM

Web Application

Panne partielle depuis 8:58 PM à 9:08 AM

Mises à jour
  • Résolu
    UTC
    Résolu
    This incident has been resolved.
  • Identifié
    UTC
    Identifié

    We have remediated impacted tenants, however a full fix is still in progress and any new updates to Firm Settings or Name in Karbon may continue to be affected in the meantime. We will provide a further update shortly.

  • Détecté
    UTC
    Détecté

    We are currently investigating an issue where contacts are unable to create a Karbon for Clients account. Affected users receive the error: "The specified organization is not accepting registrations."

    Our team is actively looking into the cause. We will provide an update as soon as more information is available.