Carbone - Replies to emails from a Work Timeline are not staying on the Timeline – Détails de l'incident

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Replies to emails from a Work Timeline are not staying on the Timeline

Résolu
Panne majeure
Signalé le il y a 11 joursA duré 3 jours

Concernés

Karbon Web Application

Performances dégradées depuis 1:32 PM à 9:14 AM

Work

Performances dégradées depuis 1:32 PM à 9:14 AM

Mises à jour
  • Résolu
    Résolu
    This incident has been resolved.
  • Mettre à jour
    Mettre à jour

    The fix has now been released and deployed successfully. This applies to new email conversations created going forward and prevents the issue from occurring in those conversations.

    We will continue to monitor the results and provide further updates as needed.

  • Surveillé
    Surveillé

    Our team has completed work on a fix and is currently in the process of rolling it out. We will continue to monitor progress and provide further updates as the fix moves through deployment. Thank you for your patience while we work to resolve this issue.

  • Identifié
    Identifié

    We have identified an issue wherein client email replies to emails originating from a Work Item Timeline are not automatically staying on the Timeline. Our team is working on a fix for this, and we will provide another update as soon as we have a more concrete timeline. Thank you for your continued patience while we work to resolve this issue.