Carbone - Some users are experiencing delays sending/receiving emails in Triage. – Détails de l'incident

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Some users are experiencing delays sending/receiving emails in Triage.

Résolu
Performances dégradées
Signalé le il y a 6 joursA duré environ 5 heures

Concernés

Karbon Web Application

Performances dégradées depuis 12:17 AM à 4:59 AM

Personal Triage

Performances dégradées depuis 12:17 AM à 4:59 AM

Shared Triage

Performances dégradées depuis 12:17 AM à 4:59 AM

Emails

Performances dégradées depuis 12:17 AM à 4:59 AM

Mises à jour
  • Résolu
    UTC
    Résolu

    Thank you for your patience.

    Our teams have restored the performance affecting Emails, Personal Triage, and Shared Triage components.

    This incident has been resolved.

  • Mettre à jour
    UTC
    Mettre à jour

    We apologise for the delay in getting these performance issues across the Emails, Personal Triage, and Shared Triage components rectified. Our teams are continuing to work towards a resolution. An additional update will be provided shortly.

  • Mettre à jour
    UTC
    Mettre à jour

    Thank you for your continued patience whilst we work through restoring degraded performance across the Emails, Personal Triage, and Shared Triage components. Our teams are actively working on this.

  • Identifié
    UTC
    Identifié

    We apologise for the inconvenience this is causing and are working to restore the performance of Emails, Personal Triage, and Shared Triage components.

  • Détecté
    UTC
    Détecté

    We are currently investigating an issue where some customers are experiencing delays in sending or receiving emails in Triage.