Carbone - Karbon Triage Email Delays – Détails de l'incident

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Karbon Triage Email Delays

Résolu
Performances dégradées
Signalé le il y a environ 1 moisA duré 8 heures 20 minutes

Concernés

Karbon Web Application

Performances dégradées depuis 7:23 PM à 11:00 PM, Opérationnel depuis 11:00 PM à 3:44 AM

Shared Triage

Performances dégradées depuis 7:23 PM à 11:00 PM, Opérationnel depuis 11:00 PM à 3:44 AM

Emails

Performances dégradées depuis 7:23 PM à 11:00 PM, Opérationnel depuis 11:00 PM à 3:44 AM

Mises à jour
  • Résolu
    UTC
    Résolu

    After monitoring the issue, we've confirmed it's fully resolved and emails are flowing through as expected. We apologize for the disruption this caused. If you continue to experience any issues with email delivery, please reach out to Karbon Support.

  • Surveillé
    UTC
    Surveillé

    We've identified the cause of delays in sending and receiving emails and applied a fix. We're monitoring to confirm full recovery. We'll provide an update shortly to confirm that the issue is fully resolved.

  • Mettre à jour
    UTC
    Mettre à jour

    We are continuing to investigate the email delays with Karbon Triage. Our team is actively working to isolate the root cause and implement a fix. We will share another update as soon as we have more information.

  • En cours d'investigation
    UTC
    En cours d'investigation

    We are investigating email delays with Karbon Triage affecting sending and receiving. Our team is actively looking into the cause and working on a fix.