Karbon - Website Accessibility issues are currently being experienced for a majority of customers. – Incident details

All systems operational

Website Accessibility issues are currently being experienced for a majority of customers.

Resolved
Major outage
Started 9 months agoLasted about 2 hours

Affected

Karbon Web Application

Major outage from 8:00 AM to 10:11 AM

Log in & Access

Major outage from 8:00 AM to 10:11 AM

Shared Triage

Major outage from 8:00 AM to 10:11 AM

Emails

Major outage from 8:00 AM to 10:11 AM

Contacts

Major outage from 8:00 AM to 10:11 AM

Work

Major outage from 8:00 AM to 10:11 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    This may be resolved, and we are currently monitoring. This was related to an upstream issue from Amazon Web Services.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.