Carbone - Historique des incidents

Tous les systèmes sont opérationnels

Karbon API - Opérationnel

Integrations - Opérationnel

Karbon Mobile App - Opérationnel

Client Portal - Opérationnel

Karbon Website - Opérationnel

Karbon Academy - Opérationnel

the Loft Community - Opérationnel

Karbon Help - Opérationnel

Security - Opérationnel

Historique des incidents

juin 2026

Karbon Login Issues- Blank Screen
  • Résolu
    Résolu

    This incident has been resolved. The login issue causing blank screens for some customers has been fully remediated. All users should now be able to log in to Karbon normally. We apologize for any disruption this caused to your workflow. If you continue to experience any issues, please reach out to our Support team.

  • Surveillé
    Surveillé

    We implemented a fix and are currently monitoring.

  • Détecté
    Détecté

    We are currently investigating reports of login failures affecting some customers. Users attempting to access Karbon are encountering a blank screen during the login process. While we're working on the fix, if you are impacted, please try logging in directly to https://app2.karbonhq.com/.

mai 2026

Karbon Integrations disconnected
  • Résolu
    Résolu

    On May 25, a deployment change to our identity service caused existing OAuth sessions for several integrations to be de-authenticated. The affected connections could not be restored automatically, and users will need to reconnect each affected integration manually.

    What was affected: Integrations under Settings > Connected Apps > More Integrations (including HubSpot and Float), and BGL, DEXT, Gusto, and Ignition.

    What was not affected: Integrations on the Settings > Connected Apps page, such as QuickBooks Online and Xero, continued to work normally throughout.

    How to reconnect: In Karbon, go to Settings > Connected Apps > More Integrations and reconnect each relevant integration. For BGL, DEXT, Gusto, and Ignition, reconnect from within that app.

    We apologize for the disruption. If you need assistance, contact support@karbonhq.com.

avr. 2026

Aucun incident signalé ce mois-ci

avr. 2026 à juin 2026

Suivant